MercadoHub Store Order & Shipping Policy

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At MercadoHub Store, every order matters to us, and we are committed to getting your purchase to you accurately and on time. The guidelines below explain how we handle orders and ship them throughout the United States so that you can shop with complete confidence, from the moment you check out to the moment your package reaches your door.

Order Processing

Orders received by MercadoHub Store are reviewed and prepared without delay. We prepare and pack all orders within 1–2 business days, Monday through Friday, excluding federal holidays. Orders submitted before 2:00 PM Eastern Time are generally dispatched the same business day whenever possible. As soon as your package leaves our facility, we will send you a confirmation email with a unique tracking number so you can monitor your shipment's progress at any time.

Domestic Shipping (United States)

We provide several delivery options so you can choose the one that best fits your needs. All delivery timeframes begin once your order has been dispatched from our warehouse.

Method	Delivery Time	Cost
Standard Shipping	7–12 business days	$5.99 USD
Expedited Shipping	2–3 business days	$14.99 USD
Overnight Shipping	Next business day	$29.99 USD
Free Standard	7–12 business days	FREE

Delivery estimates are calculated in business days and may run longer during periods of unusually high order volume, such as holidays or severe weather events.

International Shipping

MercadoHub Store currently ships internationally to Canada, the United Kingdom, Australia, and selected countries within the European Union. International orders typically arrive within 7–14 business days after dispatch. Please note that any import duties, customs charges, or local taxes are payable by the recipient and are not included in the purchase price or shipping cost.

Order Tracking

We are committed to full transparency throughout the delivery process. A tracking number will be emailed to you as soon as your order is dispatched. If no tracking update appears within 3 business days of your order confirmation, please contact our customer support team so we can assist you.

Address Changes

If you need to correct or update your shipping address, please contact us within 1 hour of placing your order and include your order number. Although we will make every effort to accommodate changes requested after that time, we cannot guarantee that an address can be modified once the order has entered processing.